{"cobrowseUrl":"https://cobrowse.eltropy.com","data":{"_id":"a3de9648-ea16-432a-9bf8-f1bd2e34ae99","createdOn":"2024-03-15T13:47:17.018Z","updatedOn":"2025-08-10T06:42:05.279Z","domainId":362747891,"botName":"United Business Bank","primaryColor":"#5d7975","textColor":"#000000","ccgId":"e90d1c89-6fc3-444d-8ef3-b448c5f06311","botAvatarUri":"United-Business-Bank-362747891/sbr/botAvatar_1723755520.png","botAvatarUrl":"https://d1lvyn09g7nf92.cloudfront.net/United-Business-Bank-362747891/sbr/botAvatar_1723755520.png?Expires=1784446968\u0026Signature=ZN98cHxG3Sk2B7GOF5CDrcY~Md27GBGTXBt~JXmwBobCfRg5BEgRgu8-G0omnfElO4VtPZ0on5LpXGVGAsqwTcG5Jc3Jl~e9AHwYl2ZfmTzT2EHcEm0bkl-jepZ3od3IN6jPzxh2a41-lzAijMlCYvtdxc3H6qOsAqUSJ73wUuHLbd3m6j290W1jae-pt4wT5HIZ1HfrpnyzNQZxkuT-tgnZrwi6qIDRJ6Vwq5JPP4Dj1Mi-cfXASK0tQNdQzDfsodVZSXEeiIyEJIIk8GrndGEFvXQPyRL2osEG0BGLLrLaSr0uaefsjdGIEMk3o6nF8RMK0sCk9rCSuWDSEznzzg__\u0026Key-Pair-Id=APKAJ2NIENK5IQFNL4CQ","widgetIconUri":"United-Business-Bank-362747891/sbr/widgetIcon_1719249051.png","widgetIconUrl":"https://d1lvyn09g7nf92.cloudfront.net/United-Business-Bank-362747891/sbr/widgetIcon_1719249051.png?Expires=1784446968\u0026Signature=EVW0w2nrRd1xZqBriWWSBavSsMPD1Jk5Q-8SiJX17Bc9UfL7xHnkE-7XAhLQsaGIkvpKpoTfgS8IEOTrmQKzcASSNuIl~3eTbDtnjQlnVGjNGKS-E2EjJD42z6qxsFU9nA~W8mwOvdlJeRFUpKb-AGk~jjzLCWZTX58bKhnvXKLLjwN2EP18VlL~4t-joGmr~jHq8YImQtCeoqVSNn-m2~vxnBDZPEiY7jVc~2MXWXptxIwa15tn3~leX5gjYpGR6~TfTtT6Ndmv48Q-~-KS4y908q7rbYh1JuVG1n~Kp7QCnNeZTOaimKN~JJ7IY6TjTortwK4sOpycp-iU-pD47w__\u0026Key-Pair-Id=APKAJ2NIENK5IQFNL4CQ","genAIConfig":{},"logoUri":"United-Business-Bank-362747891/sbr/logo_1718646546.png","logoUrl":"https://d1lvyn09g7nf92.cloudfront.net/United-Business-Bank-362747891/sbr/logo_1718646546.png?Expires=1784446968\u0026Signature=C-~pmuW1o~w6K-V2y3LLukEJKbkc~R63tihMeNqPZGV4nze9W6MFD~ffFJ1iN9DasBb4vTr3TXLfgTolfc5UWX1V~rHhAaFmWBtEkjTXbGz-zJP5BFBTk17Nx4NX5WicZiLOGWXOzNl5cQr65aBEmyTUINDpXxf0Pqt-QsxWPL-T-aDgkTO~mkAqP4tVaR-F-rOkWacKCxDXMbJYT8hpMhYooMUblC4W7iTDBdvghX6onoRTduBrODvHYjt0wm56yiIxMsg-282KtvsbkYwdO566657hxD9P0dbKbdw4TtDzIfzwszGK2qtfNorIAfYGIlHQEMjGxtjWdv29Yy3X6w__\u0026Key-Pair-Id=APKAJ2NIENK5IQFNL4CQ","idleTimeConfig":{"autoIdleResponse":"Is there anything else we can help you with? If we don't hear back from you, this chat will close automatically.","chatBotIdleTime":"10","chatBotIdleTimeFormat":"mins","chatBotSessionClosureTime":"1","chatBotSessionClosureTimeFormat":"mins","chatBotIdleToCloseTime":"2","chatBotIdleToCloseTimeFormat":"mins"},"generalSettings":{"enableOpenLinkInNewTab":true,"enableSurveyForm":false,"ratingHeader":"How was your experience?","recommendationHeader":"How likely are you to recommend United Business Bank?","enableAppointments":true,"endButtonPrimaryColor":"#daaa00","endButtonTextColor":"#ffffff","startButtonPrimaryColor":"#5d7975","startButtonTextColor":"#ffffff","startButtonText":"Open a New Account","enableQ2MobileStartButton":false,"q2MobileStartButtonPrimaryColor":"#2D2759","q2MobileStartButtonTextColor":"#ffffff","q2MobileStartButtonText":"Start Chat","standardWelcomeMessage":"Welcome to LIVE Banking!","feedbackMessage":"Thank you for contacting us today","welcomeMessage":"","welcomeMessageDescription":"Open a new account from anywhere with LIVE Banking! Enjoy a Live, Interactive and Virtual new account opening Experience in the comfort of your home or office on video Monday-Friday from 9am-4 pm PST.","tosUrl":"https://livebanking.unitedbusinessbank.com/sh/YNZEqD","showWaitingScreenQueuePosition":false,"showWaitingScreenDefaultImages":false,"enableMoveableIcon":false,"enableDocUpload":true,"enableAnimation":false,"offerTranscript":false,"hideConversationPanel":false,"phoneNumberConfig":"Required","nameConfig":"Required","phoneNumber":"+15182415591","bannoVideoButtonText":"Start Video Banking","bannoVideoDescription":"Please click the button below to join the video call","aiContinuationMessage":"Go to main menu","disclaimer":"AI can make mistakes. Please verify the provided sources.","enableFlyoutMessage":true,"flyoutMessage":"Hi! I'm here to assist you. Need help? Click here to chat with me anytime.","phoneNumberText":"For security purposes, and if we should get disconnected, please enter your 10-digit mobile phone number.","contactNameText":"With whom do I have the pleasure of chatting today?","enableTermsOfService":true,"enableTermsOfServiceConsent":true,"termsOfServiceInfo":"\u003cp\u003eBy checking this box, you agree to our \u003ca href=\"https://livebanking.unitedbusinessbank.com/sh/YNZEqD\" rel=\"noopener noreferrer\" target=\"_blank\"\u003eterms of service\u003c/a\u003e before continuing.\u003c/p\u003e","enableResponseFeedback":true,"responseFeedbackPageMessage":"Thank you for your feedback!","verifyPhoneNumberViaOTP":true,"enablePreConnectVideoCall":false,"enableRestrictJoinWithoutPermission":true,"enableAgentFocusedVideoLayout":false,"isFallbackMenuEnabled":true,"isContextChatBotEnabled":false,"enableEstimatedWaitTime":false,"showCoBrowseEntry":true},"domainName":"United Business Bank","engagementText":"Open a New Account","showEltropyLogo":true,"ncrVideoButtonText":"","ncrVideoDescription":"","brandingIds":["9b778515-a327-4d85-8e6c-e6cb193b93d1"],"defaultBotAvatarUrl":"https://d1lvyn09g7nf92.cloudfront.net/elt-iva-resources-prod/chat/bot.png","defaultWidgetIconUrl":"https://d1lvyn09g7nf92.cloudfront.net/elt-iva-resources-prod/chat/widgetIcon.png","isDomainUsingMultiBranding":false,"primaryLanguage":"en","localization":{"es":{"autoIdleResponse":"¿Hay algo más en lo que podamos ayudarle? Si no recibimos noticias suyas, este chat se cerrará automáticamente.","ratingHeader":"¿Cómo fue tu experiencia?","recommendationHeader":"¿Qué tan probable es que recomiende este servicio?","responseFeedbackPageMessage":"¡Gracias por sus comentarios!","phoneNumberText":"Por motivos de seguridad, y en caso de que se interrumpa la conexión, por favor ingrese su número de teléfono móvil de 10 dígitos.","contactNameText":"¿Con quién tengo el placer de hablar hoy?"}},"isCobrowseEnabled":true},"licenseKey":"0cPdnyLB3xNT1Q","serverUrl":"https://livebanking.unitedbusinessbank.com","status":"OK"}